81% of marketers expect to be competing mostly or completely on the basis of customer experience with their competition in two years. (Gartner) Nearly half of all companies say improving customer experience and customer satisfaction were the leading influences to start a digital transformation. (PwC) Two-thirds of a company’s competitive…

Are we experiencing a “digital transformation fatigue?” Look around. Almost every other business channel — blogs, white papers, podcasts, videos, keynotes, or panel discussions — keep feeding us the undeniable truth. You cannot remain competitive and relevant as a business, if you don’t embrace digital transformation, proactively! Post COVID-19 pandemic, the “proactive” part has (digitally 😉) transformed…